MedOne Privacy Policy
Effective Date: 12/23/25
Last Updated: 12/23/25
MedOne Healthcare Partners (MedOne) is committed to protecting the privacy and security of your personal information and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard Personally Identifiable Information (PII) and Protected Health Information (PHI) when you visit our website or submit information electronically.
By using MedOne’s website, you consent to the data practices described in this statement. By using our site, you agree, without limitation or qualification, to be bound by the terms of this Privacy Policy and any other privacy or data collection policy applicable to any portion of our site.
1. Information We Collect
We may collect the following types of information through our website:
a. Personally Identifiable Information (PII)
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Insurance information
- IP address and device information
b. Protected Health Information (PHI)
If you submit medical or health-related information (such as symptoms, medical history, or appointment requests), that information may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
c. Automatically Collected Information
We may collect certain technical information automatically, including:
- Browser type
- Pages visited
- Date and time of access
- Referring URLs
This information is used to improve website performance and security.
2. How We Use Your Information
We use your information for purposes including, but not limited to:
- Scheduling appointments
- Responding to inquiries
- Providing medical services
- Communicating with you about your care
- Billing and insurance processing
- Improving our website and services
- Complying with legal and regulatory requirements
3. HIPAA Notice of Privacy Practices
When you become a patient of MedOne, your PHI is protected under HIPAA. Our Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can access this information.
A copy of our Notice of Privacy Practices is available:
- At our office
- Upon request
- On our website
4. How We Protect Your Information
We implement appropriate administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of your information, including:
- Secure transmission (SSL/TLS encryption)
- Access controls
- Secure hosting environments
- Staff training on privacy and security
5. Information Sharing and Disclosure
We do not sell or rent your personal or health information.
We may share your information only:
- With healthcare providers involved in your care
- With business associates who support our operations and are contractually obligated to protect your information
- When required by law or regulation
- To protect the safety, rights, or property of our patients, staff, or the public
6. Third-Party Services
Our website may use third-party services (such as appointment scheduling platforms or patient portals). These services are required to comply with HIPAA and applicable privacy laws when handling PHI on our behalf.
We are not responsible for the privacy practices of third-party websites linked from our site.
7. Patient Rights
You have the right to:
- Access your medical records
- Request corrections to your information
- Request restrictions on certain uses or disclosures
- Receive an accounting of disclosures
- File a complaint without fear of retaliation
To exercise these rights, contact us using the information below.
8. Cookies and Tracking Technologies
We may use cookies or similar technologies for website functionality and analytics. Cookies do not collect PHI.
You may control cookie settings through your browser.
9. Data Retention
We retain PII and PHI only for as long as necessary to fulfill the purposes outlined in this policy and as required by law.
10. Children’s Privacy
Neither our website nor linked sites are intended for children.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us.
